December 3, 2024
By Chhavi Dhingra, Senior Manager of Public Engagement, WSB
On this International Day of Persons with Disabilities, let us reflect on progress toward accessibility and the work ahead.
Accessibility—ensuring everyone can participate fully in society—is not just a legal mandate but a moral imperative. People with disabilities contribute far beyond being users of infrastructure. They serve as leaders, trainers, reviewers, service providers and vendors, bringing expertise that enhances project outcomes. This year’s theme emphasizes the leadership of persons with disabilities for an inclusive and sustainable future.
WSB strives to advance accessibility in every facet of our work. A landmark project with Minneapolis Public Works involved designing the city’s first—and the nation’s second—shared-use street with Americans with Disabilities Act (ADA)-compliant features.
Recognizing that accessibility goes beyond structural changes to include digital tools, equitable communication, and inclusive urban planning, our Public Engagement team at WSB helps develop materials that address barriers such as low vision, hearing impairments, motor skill challenges, and neurodiverse conditions. Collaborating with digital technologists, we use tools like ArcGIS StoryMaps, Survey123, and Collector for ArcGIS to develop accessible websites, story maps, and web applications compliant with Web Content Accessibility Guidelines (WCAG).
The ADA’s recent mandate to expand the scope for digital accessibility improvements for state and local governments highlights the importance of rethinking accessibility in a digital-first world. Additional information on ADA requirements for digital communications is available here.
Accessibility is about creating a world where everyone can thrive, and WSB is committed to this vision by championing accessibility in both design and communication.
Chhavi is a transportation engineer and public engagement professional with nearly two decades of experience. She excels in developing sustainable policies, practices, and communication strategies, and has a proven track record in leading stakeholder management for transportation and transit projects. Chhavi has contributed to numerous road transportation planning projects worldwide, focusing on engagement, multi-stakeholder partnerships, and strategic communications to address the mobility and accessibility needs of disadvantaged communities.
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