WSB announces new municipal division leadership

May 27, 2020

Local engineering firm WSB today announced the promotions of Monica Heil and Morgan Dawley to leadership positions in the firm’s municipal services division. In their new roles, Heil and Dawley will oversee the growth and management of WSB’s municipal market, including municipal engineering, community planning, economic development and water-wastewater services.

Heil, formerly the senior director of municipal services, is now the vice president of municipal services. Heil is a civil engineer who has served many communities in Minnesota for over 15 years. She replaces vice president Lee Gustafson. Gustafson, the former longtime engineering director for the city of Minnetonka, assumed the role in 2018 and worked alongside Heil to restructure the fast-growing team to better serve the firm’s clients. Gustafson will remain on the firm’s leadership team in a reduced role.

“Monica has a deep understanding of long-term operations and maintenance needs associated with municipal engineering,” said Gustafson. “She believes in developing solutions that have a profound effect on the communities she serves. There is no one better to lead WSB’s municipal services than Monica and I am confident in her ability to deliver on our client’s infrastructure needs.”

Filling Heil’s previous role as senior director of municipal services is Dawley.  Dawley is the former director of municipal client services. He has overseen municipal, transportation and civil engineering projects in several Twin Cities communities offering consultant services that include strategic planning, preliminary design, project development and public engagement.

“Morgan has shown tremendous commitment and leadership to WSB’s municipal team,” said Jon Chiglo, WSB’s chief operating officer. “Throughout his tenure he’s made a strong impact on our clients and staff.  He has asserted himself as a leader and I am thrilled for Morgan to take a more active leadership role within the company.”

In the last two years, WSB has expanded the executive team, built a larger C-suite and acquired two companies. As the third-largest engineering firm in the Twin Cities, WSB has 14 offices in four states.

To view the resumes and headshots of Heil and Dawley, click on the links below:

Challenges Facing Our County Engineers

By Dave Enblom, Project Manager, WSB

We are in uncertain times. Things change around us daily and those changes are mostly out of our control. Over the weekend, I was thinking about how our county engineer peers and friends are coping. Ron Bray and I were discussing some of the challenges our partners are facing, and we kept coming back to these five things that county engineers should be thinking about right now. This is not a comprehensive list but a place to start. Please share any additional items you’re thinking about as you approach the rest of 2020.    

  1. Understand the guidance being provided from the county board and state regarding operating procedures, such as office hours, office closures, work restrictions etc. How do these new policies affect the operations of the highway/public works department? Are there any modifications that can be made to these new policies that would allow the department to function more efficiently? Most of the new policies will impact other county departments more than highway maintenance, public works, construction projects, and engineering. These departments may be able to continue with minor adjustments to current operating procedures. Don’t be afraid to ask for deviation from the new policies if necessary.
  2. Monitor staff morale and maintain open lines of communication. You may have to do more check-ins than normal, but it’s important that staff hear from you and have a way to provide feedback (challenges, capacity, health, etc.). When communicating, work to address all staff, including maintenance employees, and especially those in outlying shops. To the best of your ability, create an atmosphere of business as usual. We know our road systems had needs before the crisis, and those needs still exist. The better you communicate and keep a healthy staff morale, the more likely you can keep projects on schedule.  
  3. Look for, and plan to, take advantage of any stimulus that comes from the federal and/or state governments. Past crisis situations brought significant money to the county road systems. The crises we’ve navigated in the past were predominantly financial in nature, while this one is both financial and medical, a double whammy. This could mean even larger stimulus packages. Specifically, look at current capital improvement plans for projects which can be moved up to a one- or two-year-time window. These projects should be larger priced projects, greater than $1,000,000. It’s likely that bridge projects will receive a positive review due to high need and publicity. Don’t be afraid of the federal programming requirements that come with these projects, the consultant industry is ready to help out in delivering if necessary. In the past, counties that planned and took steps to stay ahead of stimulus opportunities were rewarded with funding.
  4. Be proactive and keep in touch with your District State Aid Engineer (DSAE). They should understand items being contemplated by MnDOT and of available funding. It is easier for a county to make one call than it is for the DSAE to make 10 calls. You may get more information from a phone conversation than from an e-mail so consider multiple communication methods. When talking to your DSAE, it is important to confirm existing project funding status and understand if there are any changes coming. In addition, learn more about other funding options available.
  5. Make sure to leverage all resources available to you. From MnDOT to AGC to consultants and the industry, there is a lot of support. We are all in this together. Our industry has always pulled together when times were tough, and this situation is no different. You have more partners than you know, and most are just a phone call away.

Do your best to stay positive and share your optimism in all communications. The highway department will gain energy and action from county engineers. The communities and staff around you are looking for stability and your department can provide progress and a sense of normalcy. It might seem odd that communities look to road work for normalcy, but there is truth there. Our industry will play a big role in getting back to normal. Please don’t hesitate to contact me with any questions or if you need more information.

David has over 30 years of experience in the county state aid highway system using an innovative approach to delivering complex projects (including funding), and leveraging his ability to coordinate with a wide range of agencies and stakeholders. He has served as an officer in MCEA where he provided guidance on many policy and technical issues involving various Minnesota counties.

[email protected] | 218.232.3694

Top 5 first quarter best practices for city managers & administrators

By Bart Fischer, Senior Public Administrator, WSB

As New Year’s Day begins to fade and we launch full steam into 2020, I take the opportunity to reflect on my time as a City Administrator in cities both large and small as well as discuss with colleagues those things administrators & managers should be mindful of at the start of each year.  The following are five areas of importance that municipal executives should consider.

Strategic & Comprehensive Plan

Most organizations have a strategic or comprehensive plan.  These can be extensive and far reaching with a mission, values, goals, and implementation strategies set by the council, board, staff, and strategic stakeholders, or they can simply be a short list of priorities the council has established.  If a community or organization does not have clear direction, the city administrator should first consider finding the best way to accomplish setting a clear direction.  This is something that the Mayor of Oakdale and I made a priority, especially when new councilmembers and staff were introduced into the organization.

Once in place, it is the role of the administrator and manager to implement the plan.  At the beginning of each year, one should consider how the plan for the previous year has gone, how and what the organization will need to implement the current year’s plan and start looking toward the creation and implementation of next year’s plan.

The beginning of each new year is an opportunity to reflect upon the past, evaluate the present, and prepare for the future.

New Councilmembers

The beginning of a new year often brings changes to the council and board.  New members can feel excitement for their new role as well an overwhelming feeling of uncertainty.  It is imperative that administrators and managers help guide and assist newly elected officials toward success in their new role.  Remembering that this could mean different things to each person and building a relationship with individuals is the key to deciphering how best to connect and communicate with them.

Provide the opportunity for success by connecting with each individual and guiding them toward team, organizational, and personal achievement.

Budget Process

As with strategic planning, the beginning of the year is the time to start laying the groundwork for the next budget.  Budgeting is truly a year-round process.  Once the annual budget is adopted in December, there is a short break and the process begins again early in the year.  Utilizing the strategic and comprehensive plans in planning and crafting the budget process for the year is imperative.  These documents provide the priorities of the council and board, and identify investments being considered.  During my time in Oakdale, the finance director and I would meet with each department head to strategize how best to incorporate the short-term needs of each department with the long-term goals of the council.

Ensure successful budget preparation by planning and crafting a framework for the process and incorporating strategic & comprehensive plans and goals.

Legislative Session & Priorities

With each new year comes a new Legislative Session and the opportunity for municipalities to advocate on behalf of priorities and projects of importance.  Having a relationship and building a connection with the Senators and House Members that represent your area is vital.  Being able to work with them toward the passage of those priorities and projects is essential.  They want to work on behalf of their constituents, so help them by having a list of priorities ready that they will advocate for.  Another valuable resource in this area is the League of Minnesota Cities (LMC).  Work with the LMC on your list and how to advocate with your Legislators.  Throughout my career, I have been part of the LMC’s policy committee process.  Consider taking advantage of this opportunity to have a voice in the legislative process for city issues.

Having a relationship and connection with your state elected officials, the LMC, and a list of priorities ready for them to advocate on your behalf is an important piece of the annual thought process for an administrator and manager.

Relationships & Connections

At the beginning of each year, take stock of and lean into those connections and relationships that will be vital to the success of the organization and you as a professional.  These might include connecting with county or surrounding municipal partners, key business or non-profit community contacts, state or federal elected officials, professional organizations such as the LMC, Association of Minnesota Counties, or the Minnesota City/County Managers Association.  And do not forget your family, friends, and neighbors who are invaluable in keeping you grounded and connected.  There have been many times when I have taken the opportunity to “bounce” thoughts and ideas off friends and neighbors to gather feedback even if they will not be the ones directly affected.

The value of connections and relationships at the professional and personal levels cannot be overstated.  Be strategic about fostering these relationships now for a successful year.

Conclusion

Creating plans, budgets, legislative priorities, integrating new councilmembers, and leaning into relationships & connections is an ongoing process; however, taking the opportunity to focus on them at the beginning of each year is an important aspect of municipal leadership and management.

What kind of things do you find essential to focus on in the first quarter of the year?  Comment below or message me to learn more about how WSB is helping communities achieve their vision and goals.

Bart has been a City Administrator/Manager in the public sector for over 16 years. He is a strategic leader known for relationship development and connecting people around common themes and goals. Bart’s experience lies in leading and creating an organizational culture of collaboration where the whole becomes greater than the sum of its parts.

Municipal Engineer

What does a Municipal Engineer do?

Brandon Movall, Graduate Engineer, WSB

Creating a livable city space for residents to enjoy is no easy feat.

Civil engineers who dedicate their careers to supporting a specific city or municipality are known as municipal engineers. You may only know of one main city engineer in your community. However, there is likely a team of municipal engineers working behind the scenes to ensure all city operations are running smoothly.

Here are five things that municipal engineers do to support your community.

1. Design

One of the most noticeable things that municipal engineers do is design the public infrastructure in a community. Local streets are designed to get you around town. Public utilities are designed to provide drinking water and indoor restrooms to homes and businesses. Trails are designed for recreational enjoyment. Storm sewer systems are designed to properly manage storm water runoff and prevent flooding. All the above and more are designed by municipal engineers.

2. Review

Developers and residents rely on municipal engineers to review developments within their city. Large-scale developments, usually done by a developer for a residential, commercial or industrial area, take thorough reviewing by municipal engineers to ensure the development is compliant with city rules and regulations and adds value to the community. Similarly, residents with plans to modify their land seek approval from municipal engineers to ensure their design and modifications meet community standards and avoid potential issues for neighbors or future residents.

3. Plan

Municipal engineers are always looking to the future. They develop Capital Improvement Plans (CIPs) to identify the most crucial needs of the city and plan for future projects. These plans typically project 5-10 years into the future. Additionally, municipal engineers work with city planners and regulatory agencies to establish comprehensive plans for the community. Most comprehensive city plans typically project 10-20 years into the future.

4. Budget

Managing a city’s infrastructure budget is an essential part of being a municipal engineer. Cities often operate on a limited budget so they must think carefully about where to allocate their spending. Likewise, municipal engineers assist cities with applying for state, regional, and federal funding.

5. Collaborate

Municipal engineers collaborate with invested stakeholders to improve their communities. Through public engagement and speaking with residents, city officials, regional and state agencies, they gather input and analyze the best course of action to create a viable city that works for everyone.

Brandon Movall is a Graduate Engineer on our municipal team with experience in project design and bringing creative solutions to community problems. Learn more about our civil engineering services and recent community projects.

Q&A – Lee Gustafson

Lee Gustafson is our Vice President of Municipal Services. Lee oversees the growth and management of the municipal market. He is a respected municipal engineer and a great example of what it means to be committed to our clients. Recently, a member of our marketing team spoke with Lee to gain his insight on client relations and the future of our firm.

Q: You’ve been with WSB for four years now. What about WSB keeps you coming through the door every day?

What keeps me coming through the door is what got me here in the first place. I had options and chose to come to WSB because of the culture and the ability to be creative and innovative. I’ve been told by my peers that I’m not a typical engineer and I think that’s true. I like to push boundaries and be inspired. At WSB, I’m able to blend my passions and come up with cool solutions. I use the word ‘cool’ a lot because I’m not sure how else to describe it. I feel energized when I walk through the door and it’s one of the reasons I’m still here.

Q: You spent 20 years working as the City Engineer for Minnetonka. How is your role at WSB different?

It’s similar and different in many ways, but that’s what I like most about it.  It’s similar in the way that I get to work on some challenging and exciting projects, but it’s different because I get to work throughout the state of Minnesota. At this point later in my career, I need excitement and want to be kept on my toes. My role strikes a nice balance between all of it.

Q: Where do you see the engineering industry heading? What do you think will be different in 10 years?

Wherever it’s heading, I’ll be looking at it from a seat on my boat! But seriously, technology is going to, and is already, change everything.  Someday in the future, I envision that we will be able to drive a corridor with some type of device and by the time we return to the office, we’ll have everything digitally downloaded and ready to start designing. I don’t think we’ll depend on paper plans as much and I think that we’ll really rely on 3D technology. Access to information from anywhere is going to become increasingly important. I love change, but it can be scary to some. Change creates tremendous opportunities and I’m excited to see a younger generation of engineers embrace what’s next.

“We work together to understand our clients’ needs and mentor our new staff to set them up for success in the same way.”

Q: What has made the most impact on you throughout your career?

Throughout my career, I’ve been lucky to have been deeply involved in professional organizations. These organizations have provided benefits to both me and my employers. My employers have supported my involvement and I’ve been given the opportunity to participate at a high level both regionally and nationally. The relationships and knowledge I’ve gained from these experiences has been invaluable.

Q: We’ve made a lot of changes in the past year – how do you think that is setting us up for success?

The changes that are occurring within WSB sets us up for continued success and growth. This growth will extend to the services we provide for our clients, the tools we use, and the teams we can form. Growing our staff will give us access to new ideas and a diversity of thoughts and applications. As we grow, we can carry our brand of customer service with us wherever we go.

Q: Our culture is important at WSB. What gives it that special something?

Our ability to be creative and the encouragement our staff gets to be bold really drives our culture. WSB needs all types of people to be successful.  We need people who understand the ins and outs of traditional design and engineering, and we need people who understand how to take the traditional way and push us one step further. These people can understand and implement strategies and continue to push boundaries. One thing remains constant: we all rally around our clients. We work together to understand our clients’ needs and mentor our new staff to set them up for success in the same way.

Q: We really value our strong client relationships. How do you hope we can maintain these as we continue to grow?

This is easy! Our commitment to good customer service. Having been a client of WSB for 20 years and being a client of other firms for nearly 30 years, I have a unique perspective on what good customer service is and how to form solid client relationships. We’ve cornered the market on that.  Customer service is everything from how we invoice to how we partner to provide long-term strategies. It’s imperative that every staff member who comes through the door at all of our offices understand this. Every client is different, and no two clients are the same. We need to continue to inspire each other to discover creative and thoughtful solutions that look beyond the needs of today to the opportunities of tomorrow.

“We’ve dedicated ourselves to the value of strong relationships and I think it shows in every project and every connection. ”

Q: What are you most looking forward to this year?

Going to Hawaii! But-work-related, rolling out all our new IT applications both internally and externally. I think our clients will be amazed at some of the applications we’re developing and how it can assist them in their day-to-day operations. We’re taking technology to the next level with our IT, GIS and Visualization service offerings. It’s a really exciting time and I’m glad we’re at the forefront of this.

Q: What do you wish you could tell our clients about working with us?

I wish I could tell every client that we believe in partnerships. We’re not promising there won’t ever be a bump in a road and we’re not perfect, but as a firm, we’re committed to working with our clients to smooth out those bumps and work together to solve infrastructure challenges. We’ve dedicated ourselves to the value of strong relationships and I think it shows in every project and every connection.

Q: We talk a lot about the future here. It’s unknown and it’s exciting. What do you think that says about WSB?

Throughout my career, the next five years into the future has always brought something new.  New trends, tools, technologies and more importantly – ways to do our jobs better. The future that I’ve seen and the future that I believe is coming allows us to take our projects to the next level. Demonstrating our projects and why they are or will be successful in an easy to understand manner will become increasingly important to the public and decision makers. I think we’re well-prepared and I can’t wait for what’s next.

Preparing for the Unknown – Civil Engineers and Climate Change

by Brandon Movall
Jul. 6, 2017

Evidence strongly suggests that our climate is changing and will continue to change. Since the role of civil engineers is to plan, design, construct, operate, and maintain the world’s infrastructure far into the future, climate change – and the events associated with it – must be accounted for in all parts of a project.

Former American Society of Civil Engineers President H.G. Schwartz said, “If you think about all these extreme events – flooding, precipitation, drought, fires, etc. – they affect the built infrastructure and that is what we as civil engineers do; we design and build the infrastructure. Civil engineers need to know that [climate change] is an important factor as we develop infrastructure systems – be they highways and bridges, water or wastewater plants, power lines and transmission line [or] buildings, ports, [and] harbors. Almost everything we touch can be impacted by these [extreme] events. And then [we] need to ask: what are we going to do about it?” (Scott 2014).

In the Midwest, accelerated temperature rises, increased precipitation, and larger and more frequent floods have already made headlines around the region. These types of events have a direct impact on our cities and infrastructure.

Annual average temperatures have increased three times more rapidly over the last 20 years compared to the last 100 and are projected to increase more rapidly in the future. Civil engineers must try to predict new temperature highs and lows to create roads that will be able to handle more significant temperature changes. In addition, we must also create infrastructure that limits the reflection of heat waves back into the general population to decrease the number of heat-related mortalities. This can be achieved by using different materials, lighter colors, or designing around the pattern of the sun.

Overall precipitation has increased in the Midwest, by up to four inches per year in some areas. Designing and updating storm sewer systems to handle increased levels of rainwater is one of the main focuses for civil engineers today.

Finally, floods have also increased in size and duration over the last 50 years, causing billions of dollars in damage and often loss of life. We must plan for more intense flooding by strengthening existing infrastructure and considering how urbanization of the Midwest impacts our wetlands.

While these events are real and can sound troubling, civil engineers are focused on preparing for them and other unknowns that may be the result of climate change. Updating our infrastructure in smart and sustainable ways will ensure society is prepared for the future.


Sources:

Abraham, John, “Global climate projects help civil engineers plan,” The Guardian, May 27, 2017. https://www.theguardian.com/environment/climate-consensus-97-per-cent/2017/may/25/global-climate-projections-help-civil-engineers-plan

Scott, Doug, “Civil Engineers Have A Key Role to Play in Adaptation to Climate Change,” ASCE News, May 12, 2014. http://news.asce.org/civil-engineers-have-a-key-role-to-play-in-adaptation-to-climate-change/

Slater, Louise J. and Gabriele Villarini. “Recent trends in U.S. flood risk” Geophysical Research Letters 43, no. 24 (December 28, 2016): 12,428-36. doi: 10.1002/2016GL071199.

Melillo, Jerry M., Terese (T.C.) Richmond, and Gary W. Yohe, Eds., 2014: “Climate Change Impacts in the United States: The Third National Climate Assessment.” U.S. Global Change Research Program, 841 pp. doi:10.7930/J0Z31WJ2.

Mallakpour, Iman and Gabriele Villarini, “The changing nature of flooding across the central United States” Nature Climate Change 5 (February 9, 2015): 250-254. doi:10.1038/nclimate2516.

The National Academies of Sciences, Engineering, Medicine “Climate Change Will Have a Significant Impact on Transportation Infrastructure and Operations; Research, Tools, Action Needed to Pinpoint Vulnerabilities” March 11, 2008. http://www8.nationalacademies.org/onpinews/newsitem.aspx?RecordID=12179